Beverly Hills, California
GuideScreen is a dedicated in-home digital concierge that welcomes guests by name, shares everything they need to know about your property, and highlights your favorite local recommendations—all from a beautifully integrated display that’s always ready when guests arrive. Every screen arrives configured for your property through our white-glove onboarding, ready for guests the moment you plug it in. We handle the updates and upkeep behind the scenes.
Shown: woodgrain finish, available by request. Satin Black is standard.
01 — Arrival
GuideScreen connects with your booking calendar and greets guests by name automatically. Check-in steps, house rules, and appliance guides are already on the wall, so every stay starts with a smoother check-in.
See All Display Features02 — Admin Dashboard
The screen works the moment it’s plugged in. The dashboard is there when you want to change something. It runs in any browser, so you can update a house rule or swap a restaurant recommendation between stays. Guest names sync automatically from your booking calendar, and your content is always ready for the next arrival.
How It Works
01
Share your photos, house manual, and favorite local spots. That’s all we need from you.
02
Our team designs your custom welcome and assembles your display in Los Angeles.
03
It arrives configured and ready to mount. Once it’s up, it’s live for your next guest, and we handle the updates and upkeep from there.
37%
Fewer Guest Inquiries
Hosts report a dramatic drop in messages after installation.
0
Apps to Download
No download, no login. Guests just walk up and use it.
5★
First-Impression Ratings
Instant check-in sentiment alerts before a review can go public.
“Hospitality isn’t hidden in a link. It’s there when guests walk through the door.“
03 — Our Story
Every GuideScreen is assembled in Los Angeles by a small team of hosts who believe the finest hospitality is found in the details. Built in limited batches and designed to complement beautiful interiors, GuideScreen is made to feel like it belongs from the moment it’s installed.
21.5″
Custom Display
LA
Assembled Locally
24/7
Always On
GuideScreen is trusted by superhosts in California and beyond.
“We use GuideScreen in both of our luxury vacation cabins. The state-of-the-art technology creates an immediate ‘wow’ moment when guests arrive. Being able to welcome guests by name adds a thoughtful touch that makes them feel instantly at home.”
Deanna Grady
Superhost · Lake Arrowhead, CA
“Now we get a notification that their impression of the apartment is 5 out of 5, and we know everything is great. If it’s not a 5, we get in touch right away. A real game-changer for an out-of-state host.”
This Place, Property Management
Superhost · Vienna, Austria
“We appreciated the thoughtful welcome — the touch screen with everything to reference. No need to pull out your phone.”
Audrey
Guest · Long Beach, CA
If you've been searching for Vacasa alternatives, you're likely reacting to something specific: Vacasa's former centralized national property...
Oct 22, 2026
The Airbnb Top-Rated Guest Discount gives hosts a new way to reach guests with a proven track record...
Oct 15, 2026
If you've been managing vacation rentals for any length of time, you've probably heard of TouchStay. It's one...
Oct 5, 2026A digital concierge is a wall-mounted screen inside the home that greets each guest by name and answers the questions they would otherwise message you about: how the hot tub works, where to park, what to do nearby. It replaces the binder, the printed guidebook, and the link that gets lost.
GuideScreen isn’t trying to replace your pre-arrival app or messaging. It’s there to elevate the stay itself, once guests are already in the home. Apps and links depend on guests finding them on their phone; GuideScreen stays on the wall, so everyone in the room sees it from arrival to checkout, with no download, login, or link. It’s built for hosts who want that extra layer of hospitality in the home itself.
A concierge should be flawless from the moment guests arrive. We design and build each screen ourselves, and our team builds your property’s welcome from your photos, house manual and local favorites before it ships. After that, it’s on us: updates and upkeep happen behind the scenes, so there’s nothing for you to manage. If anything ever needs attention, it’s our responsibility, not yours.
No. GuideScreen is a dedicated in-home touchscreen that shows the content you write: your house rules, appliance guides, and local recommendations.
No. There is nothing to download and no login. Guests walk up and tap the screen.
If a screen is physically damaged by a guest, we ask the host to cover the replacement, typically through Airbnb’s AirCover or similar guest-damage protection. If a screen fails on its own, we replace it at no cost, for as long as you’re a member.
The display, frame, software, updates and replacements are all included in one subscription, so you never worry about hardware depreciation, maintenance, or out-of-warranty costs.
Possibly. If you own a GuestView Guide screen, contact us with details about your device and we will tell you what your options are. You can also read more about switching from GuestView Guide.
We’re hosts ourselves. GuideScreen runs in our own vacation rentals, so if it ever went down, our own screens would go dark with it. Staying online isn’t a promise we’re making you; it’s something we depend on ourselves.
Because the screen remains GuideScreen’s property, it’s returned to us when you cancel. We also delete all of your property and guest information from our servers on request.
GuideScreen is currently available for properties in the United States. Every screen is assembled in Los Angeles and arrives configured for your property, so you simply plug it in.
Contact us and we’ll show you exactly how GuideScreen works and whether it’s right for your property.
